Frequently Asked Questions


Where Is The Building Located?

Family Chiropractic and Athlete Care Clinic is located in the smaller brown building that is across the street from Trillium Health Partner Hospital.

The building is called:  South Peel Medical-Dental Building.



When entering the building site there is a two way gate with parking at the back of the building. 

The gate will open when your car approaches the arm.

When leaving, place the token given to you by one of the providers to allow the gate to open.


Parking is FREE!

How To Find The Clinic?

You can access the building from the first or second door. 

If entering the first door - go down the stairs, enter the doors, and the clinic is at the end of the hall (on the left).

If entering the second door - take the elevators down to the first floor, when exiting the elevators the clinic is the first suite infront of the elevators. 


The building doors next to the parking lot will not give you access to the first floor of the building.  


Online Booking

Click any of the following buttons: Request Appointment, Make Appointment or Book.


Select service under: Chiropractic, Acupuncture, Cupping Therapy, Orthotics/Compression Stockings


Select: Select Date and Time that works for you.


Fill Out: Email for appointment confirmation and reminders.


If you need any assistance or looking for other available times that is not shown, please contact the clinic. (289) 643-8814.


Chiropractic Assessment

- Consultation: 15 minutes (FREE)

- Initial Assessment: 45 minutes ($100)

- New Complaint: 30 minutes ($70)

- Re-Evaluation: 30 minutes ($70)


Chiropractic Treatments

- Short: 15 minutes ($52)

- Regular: 30 mintues ($70)

- Extended: 45 minutes ($90)


Acupuncture Treatment

- Short: 15 minutes ($52)

- Regular: 30 minutes ($70)

- Extended: 45 minutes ($90)



- Orthotic: ($475)

- Orthopetic shoe: ($250)




Direct Billing

These are the Insurance companies we are associated with:


-CHambers of Commerce Group Ins.

-Cowan, Desjardins Ins.,

-First Canadian,

-Great West Life,

-Group Health,

-Group Source,

-Industrial Alliance,

-Johnson Inc,

-Johnson Group,



-Maximum Benefit,

-Sunlife Financial.

Chiropractic Assessments

Initial assessments 
First Time Visiting? - All new patients must get an initial assessment. The doctor will take a history, do a physical examination, discuss the findings and treatment plan, then an introductory treatment will be performed.


New Complaint 
Is something else bothering you? That's not a problem! Let the clinic know so the Doctor can take a look and provide you with a treatment plan.


Free Consultation 
Do you want more information about a Treatment Options or Orthotics. Book a 15 minute consultation to get the answers you are looking for.

Chiropractic Treatments

Short Chiropractic Treatment

If you do not have enough time in your schedule for a regular chiropractic treatment then this option is great for you! 

--Treatment options: Adjustment, mobilization, Myofascial Release Therapy. 


Regular Chiropractic Treatment 

Treatment options include: Adjustment, Mobilization, Fascial Stretches, Myofascial release therapy, Instrument Assissted Soft Tissue Mobilization, Modalities (Laser Therapy and IFC).


Extended Chiropractic Treatment 

Treatment options include: Acupuncture, Therapeutic Exercises, Adjustment, Mobilization, Fascial Stretching, Myofascial release therapy, Instrument Assissted Soft Tissue Mobilization, Modalities (Laser Therapy and IFC).



Senior Prices

The above categories of treatments do have senior (over 65) discount of 15% off.



To get your feet casted for custom orthotics, book an Orthotic Assessment. The doctor will take a brief history of your complaint, perform biomechanical gait analysis and orthopedic tests, then cast your feet and explain the modifications that will be included in your orthotics. To receive treatment, please book an initial Chiropractic Assessment.


Orthopedic Shoes

If you would like new shoes with your orthotics you can visit The Orthotic Group website and see their selection of shoes. Once you arrive at your orthotic casting appointment, discuss your shoe selection with the Doctor.

Clinic Policies


Family Chiropractic and Athlete Care Clinic requires adequate notice for cancellations in order to make appointment times available to other patients. If you cannot attend a scheduled appointment, you can contact us by phone or on your appointment reminder email.

You must cancel at least 2 hours before your appointment starts.


If you do not cancel your appointment within 2 hours, or provide appropriate notification, you will pay full price of your treatment. 


Late To Your Appointment

if you are going to be late for your appointment, call and notify the clinic as soon as possible. If you are late to your appointment: you will not be eligible for your whole treatment time unless there is room in the schedule. If you miss more than half of your appointment, it will be consider a No Show and a charge will be applied.

Product Purchase

When purchasing a product you have two options for payment.

a) You can pay the full amount the day of ordering your product.


b)  You can pay half of the amount when the Doctor orders your product (i.e. orthotics, compression stocking, exercise equipment, etc), then pay the remainder once the product gets dispensed to you.


There are NO refunds or Returns. All products are Final Sale. 


Who Are Chiropractors?

After participating in an undergraduate university program for at least three years, a Doctor of Chiropractic spends another four years at an accredited chiropractic college, receiving more than 4,200 hours of specialized clinical training.


The chiropractic curriculum at the Canadian Memorial Chiropractic College, in Toronto, includes studies in anatomy, pathology, biomechanics, radiology, chiropractic principles, diagnosis and adjustment techniques.


Chiropractors are one of only seven classes of health care professionals in Ontario that are able to use the title Doctor, with its accompanying rights and obligations.


Chiropractors work in a variety of settings such as private practice, family health teams, hospitals, universities and many more.


Healthcare teams, comprising of a group of professionals, can improve the quality of patient care and safety while reducing overall costs and workload on individual providers. Chiropractors work complementarily with other healthcare providers, including (but not limited to): medical doctors, occupational therapists, physiotherapists, naturopathic doctors, social workers, psychologists, nurses, dentists, dieticians etc. Partnering with other healthcare professionals can build a strong network of resources that will benefit patients.

What Is Chiropractic?

One of the largest primary care professions in Ontario, chiropractic is an evidence-informed, non-invasive, hands-on health care discipline that focuses on the musculoskeletal system.


Chiropractors practice primarily using their hands, providing diagnosis, treatment and preventive care for disorders related to the spine, pelvis, nervous system and joints.


Chiropractors use a combination of treatments, depending on the specific needs of the individual patient. After taking a history, performing an examination and establishing a diagnosis, a chiropractor can develop and carry out a comprehensive treatment/management plan, recommend therapeutic exercise and other non-invasive therapies, and provide nutritional, dietary and lifestyle counselling.


One of the most common therapies a chiropractor uses is spinal manipulative therapy (SMT), which can comprise a variety of adjustment techniques. Specific training in SMT allows chiropractors to provide highly-skilled and precise adjustments to the vertebrae of the spine, correcting joint motion to restore proper movement and improve function.


For many conditions, such as low back pain, chiropractic care is the primary method of treatment. When a multi-disciplinary approach is advisable, a chiropractor will coordinate care with other health care professionals. Where other conditions exist, chiropractic care may complement or support medical or other treatment by relieving the musculoskeletal aspects associated with the condition.

What To Expect When Visiting A Chiropractor

Your chiropractor may be treating your back pain, neck pain, headache, or other aches and pains, but he or she needs a complete picture of your health history and overall current health in order to provide the best possible treatment for you.


On your first visit, your chiropractor may ask about the following:

  • What brought you to see the chiropractor
  • How your condition is affecting you, and what are you trying to achieve by seeing a chiropractor
  • Personal and family medical history
  • Major illnesses you have experienced
  • Surgeries or operations you have had
  • Medications you are taking
  • A description of your present condition
  • The steps you have taken to manage your condition
  • Your diet and exercise
  • Your sleeping habits, daily activities, work routine, stress level, and home life



It is a good idea to wear comfortable clothes and shoes for your visit to the chiropractor. Your chiropractor may perform some of these tests:

  • A check of your blood pressure, pulse and breathing
  • A test of your reflexes, strength and sensations
  • Orthopedic tests
  • An analysis of your posture
  • An X-ray of your spine
  • An analysis of your movement — he/she will observe how you walk, turn, bend or lift things, as well as how your body moves in the affected area
  • A hands-on evaluation of how well your spine moves, identifying restrictions and areas of improper motion


Tip: Bring a copy of any X-rays or radiology reports you have. These assessments give your chiropractor a better picture of your complete health. He or she will make a diagnosis, prescribe a course of treatment, and once the matter of informed consent has been discussed, treatment usually begins.


Your chiropractor will recommend a course of treatment specific to you that may also include mobilization of the joints, soft tissue therapy, electrotherapies such as laser, and therapeutic exercises. Chiropractors may also provide nutritional counselling, and recommend rehabilitation and injury prevention strategies. Your chiropractor will discuss any treatment options with you so that you can collaboratively decide together on the best course of action for you.


If your chiropractor diagnoses a condition more appropriately treated by another health care professional, he or she will make a referral.

Are There Many Athletes Who Use Chiropractic?

Yes. Many amateur and professional athletes use chiropractic treatment as part of their overall health care, fitness and maintenance program. Chiropractic is often used to improve muscle and joint conditioning, which has a direct effect on an athletic performance. Treatment works to improve biomechanical function and enhance overall conditioning, important in situations where there is continuous repetitive movement. Chiropractic care also help athletes fine-tune their muscles and joints for high level performance, and may reduce long term wear and tear. Finally, treatment can be used to prevent, and sometime shorten, the healing time of injuries.


Athletes most often select treatment to improve their performance, where as the average consumer will select chiropractic care to help manage aches and pains. In some cases treatment will be similar, but in all cases a treatment plan will be developed according to the goals and condition of each patient. In the case of professional and elite athletes, chiropractors often work in conjunction with other health care professionals, including medical doctors and/or sports medicine doctors, massage therapists and physiotherapists.

Does Chiropractic Care Require A Referral From An MD?

No. Chiropractors are legislated as primary care professionals in every province in Canada. This means that patients can consult them directly. However, chiropractors often work closely with medical doctors, many of whom refer to chiropractors when they believe chiropractic treatment will help alleviate a patient’s condition. Similarly, chiropractors frequently refer to medical doctors when necessary.


What Are Some Of The Benefits Of Chiropractic Care?

Chiropractic care can:

  • Improve movement and function in your neck, shoulders, back, torso and extremities
  • Improve your posture
  • Provide relief from headaches, neck and back pain
  • Help prevent work-related muscle and joint injuries
  • Lead to enhanced athletic performance
  • Improve your flexibility and range of motion
  • Relieve pregnancy-related back ache
  • Correct gait and foot problems

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